At Zorki(Sri Krishna Jeweller), we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed on https://zorki.in.

1. Order Processing Time

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders are not processed on Sundays and public holidays.
• Customized or made-to-order items may require additional processing time.

2. Delivery Timeline

• Standard delivery usually takes 3–7 business days depending on your location.
• Remote locations may require additional delivery time.
• Estimated delivery dates are indicative and not guaranteed.

3. Shipping Charges

• Shipping charges, if applicable, are displayed at checkout before payment.
• Free shipping may be offered on selected orders or promotional campaigns.

4. Courier Partners

We work with reliable courier and logistics partners to ensure secure delivery across India.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email, SMS, or WhatsApp, allowing you to monitor your shipment status.

6. Delivery Delays

Delivery may be delayed due to unforeseen circumstances such as:

• Weather conditions
• Natural disasters
• Public holidays
• Courier disruptions
• Incorrect or incomplete shipping addresses

We are not liable for delays caused by events beyond our reasonable control.

7. Delivery Address Accuracy

Customers are responsible for providing accurate and complete shipping details. We are not responsible for failed deliveries due to incorrect address information.

8. Failed Delivery Attempts

If delivery fails after multiple attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

9. Damaged Packages

If your package appears damaged upon delivery, please take photos and contact us within 24 hours of receiving the order.

10. Service Area

We currently ship across India. International shipping may be offered in the future.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us: